An IT AMC (Annual Maintenance Contract) keeps your office running without hiring a full-time team. Use this checklist before you sign.
- Scope: PCs, servers, network, printers, CCTV, AV. What is excluded?
- Response time: on-site SLA in hours, not days.
- Coverage: Dubai and Abu Dhabi visits included or charged?
- Backup and security: monitoring, patching, backup tests.
- Spare parts: who supplies and at what cost?
- Reporting: monthly ticket and uptime report.
- Pricing: per device or flat; renewal terms.
We offer IT AMC in Dubai and Abu Dhabi. Get a quote.
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